What to do in the event of danger
Fire department: Tel: (0) 112 | Police: Tel: (0) 110
Reporting a fire: |
|
Where is the fire? |
Street, building, floor |
| What is burning? | Type of fire, cause of the fire |
| How big is the fire? | Scale of the fire |
| What hazards are there? | Detailed information (e.g., hazardous substances) |
| Wait for further questions! | Wait until the emergency hotline ends the call! |
Reporting an accident: |
|
Where did it happen? |
Street, building, floor |
| What happened? | Fire, accident, explosion |
| How many persons injured? | Number, injury, seriousness of injury |
| What kind of injuries? | Shock, unconsciousness, hemorrhaging, etc. |
| Wait for further questions! | Wait until the emergency hotline ends the call! |
Notify the service team!
Persons familiar with the area should instruct the fire department / police!
In case of fire:
- Remain calm
- Report fire -> emergency phone number: (0) 112
- Inform the concierge
Proceed to safety:
- Warn persons in danger / activate building alarm.
- Take those in need of help with you, close doors.
- Follow marked escape routes, do not use the elevators.
- Go to designated gathering place, observe instructions.
Has everyone left the building?
If no, inform the fire department / police as soon as they arrive!
Attempt to extinguish the fire:
- Use fire extinguisher.
- Use extinguishing hose.
- Use fire-fighting resources and equipment.
- Saving lives is more important that putting out fire!